Returns & Refunds

Returns & Refund Policy

30-Day Money Back Guarantee

We want you to love your purchase. If you're not completely satisfied, you can return most items within 30 days of delivery for a full refund.

How to Return

Step 1: Email support@techdrophq.com with your order number and reason for return.

Step 2: We'll send you return instructions within 24 hours.

Step 3: Ship the item back in its original packaging.

Step 4: Receive your refund within 5-7 business days after we receive the return.

Exchange Policy

Want a different item? We're happy to help with exchanges. Contact us and we'll arrange everything for you.

Damaged or Defective Items

Received a damaged or defective product? Contact us immediately with photos and we'll send a replacement at no cost to you.

Non-Returnable Items

For hygiene reasons, opened earbuds and certain electronic items cannot be returned once used. Please contact us if you have questions about a specific product.