FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Most orders are processed within 1-3 business days. Standard shipping typically takes 7-15 business days depending on your location. You'll receive a tracking number via email once your order ships.

Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50. Orders under $50 have a flat shipping rate of $4.99.

Do you ship internationally?
Currently, we ship within the United States. International shipping is coming soon — stay tuned!

Orders & Returns

How do I track my order?
Once your order ships, you'll receive an email with a tracking number. You can use that number to check your delivery status at any time.

What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. If you're not satisfied with your purchase, contact us at support@techdrophq.com to start a return.

Can I cancel or modify my order?
If your order hasn't shipped yet, we can usually make changes. Please email us at support@techdrophq.com as soon as possible and we'll do our best to accommodate your request.

Products

Are your products covered by a warranty?
All products sold on TechDrop come with a manufacturer's warranty. Warranty terms vary by product — check the product description for specific details or contact us for more info.

Where do your products come from?
We source our products from trusted suppliers and manufacturers worldwide. Every item is vetted for quality before being added to our catalog.

Payments

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?
Absolutely. Our store is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.